All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sendbird N Virginia 2 server Operational
90 days ago
99.89 % uptime
Today
Sendbird Business Messaging N Virginia 2 server Operational
90 days ago
99.53 % uptime
Today
Sendbird N Virginia 2 Desk Server Operational
90 days ago
99.95 % uptime
Today
Sendbird N Virginia 2 AI agent server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2025

No incidents reported today.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Current Service outage
Resolved - As of 112:59pm PST services have been restored
Oct 20, 16:00 EDT
Update - We are continuing to investigate this issue.
Oct 20, 15:09 EDT
Investigating - AS of 11:02am PST we are experiencing a service outage on the impacted region and investigating the cause. Updates wil be provided as available.
Oct 20, 15:02 EDT
Elevated API Errors
Resolved - The servers have returned operational.
Oct 20, 13:33 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Oct 20, 12:32 EDT
Elevated API Errors
Resolved - The servers have returned operational.
Oct 20, 12:28 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Oct 20, 12:23 EDT
Elevated API Errors
Resolved - The servers have returned operational.
Oct 20, 12:17 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Oct 20, 12:02 EDT
Elevated API Errors
Resolved - The servers have returned operational.
Oct 20, 11:05 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Oct 20, 11:00 EDT
Major outage of service
Resolved - This incident has been resolved.
Oct 20, 06:00 EDT
Identified - AWS North Virginia region is having some major issues across multiple services.
From our chat perspective, following are the key impacts.
Push notification is not working
Webhooks are working from our end, but multiple customers are having increased 500 errors and not able to handle the traffic.
New nodes / pods are not able to spin-up properly
On our end, we prevented shutting down all the existing nodes regardless of traffic so that we have some buffer when the traffic comes back, but if the traffic increases as normal and AWS isn't able to address it by that time, we might be facing more issues.
We are looking into more workarounds on our end and will update you as we continue to look into this.
Oct 20, 05:02 EDT
Elevated API Errors
Resolved - The servers have returned operational.
Oct 20, 05:28 EDT
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 20, 03:41 EDT
Elevated API Errors
Resolved - The servers have returned operational.
Oct 20, 05:22 EDT
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 20, 03:23 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

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