All Systems Operational
Sendbird N Virginia 2 server Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - We have fully recovered files that were possible to recover. We are still assessing the impact of files that we couldn't recover but at this point, it is a nominal amount of the files that we scanned through. We will update further but mark this as resolved for now.
Nov 30, 15:20 EST
Monitoring - We have recovered 75% of the files at this point, thus downgrading to Minor.
We will start working on understanding whether we have files that we were not able to recover and will continue to provide the updates.

Nov 29, 12:25 EST
Update - We are in the progress of recovering files at a accelerated pace. Although customers should be able to start seeing files, time to full recovery is TBA.
Nov 28, 19:33 EST
Update - File recovery progress has begun
Nov 28, 16:32 EST
Update - We are continuing to work on a fix for this issue.
Nov 28, 13:25 EST
Identified - Some customers may experience 404 errors when attempting to access file messages over 20 days old. The issue has been identified and work is in progress to resolve.
Nov 28, 11:57 EST
Nov 29, 2023
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.