All Systems Operational
Sendbird N Virginia 2 server Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Infrastructure maintenance Jun 19, 2024 02:00-04:00 EDT
Duration of downtime: 
* Minimum of 30 and up to 60 minutes during the two (2) hour maintenance window

Purpose: 
* Sendbird is carrying out some network layer changes in the cloud infrastructure to improve our infra layer complexity, which will lead to improved reliability, stability and security stance.

Details:
* During the work period of minimum 30 minutes to maximum 1 hour, the load balancer IP addresses for Sendbird API and web-socket services may change and will be restored to the existing IP addresses upon work completion.

Impact:
* If you are not using static IPs, there will be no impact to your service. If you are using static IPs with firewalls and the 30 - 60 minutes of downtime is challenging please let us know and we can work together on how to minimize the impact. We will be carrying out this change during the lowest traffic for the region to minimize the impact.

Posted on May 28, 2024 - 19:20 EDT
Past Incidents
Jun 17, 2024

No incidents reported today.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Resolved - (Updated) We made some server deployments that impacted the HealthChecker logic and this is only impacting the HealthChecker logic and no end-user impact. We have found the cause and fixing the HealthChecker right now so the false alerts would dial back to normal.


The servers have returned operational.

Jun 9, 19:22 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jun 9, 19:21 EDT
Resolved - The servers have returned operational.
Jun 9, 19:06 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jun 9, 19:06 EDT
Resolved - The servers have returned operational.
Jun 9, 18:39 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jun 9, 18:39 EDT
Resolved - The servers have returned operational.
Jun 9, 18:18 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jun 9, 18:18 EDT
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.