All services impacted during bi-yearly maintenance

Scheduled Maintenance Report for Sendbird N Virginia 2

Completed

The scheduled maintenance has been completed.

Posted Mar 14, 2024 - 11:55 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 12, 2024 - 04:00 EDT

Scheduled

Date and Time:
* Mar 12th 09:00 - 10:00 UTC
* Mar 12th 01:00 - 02:00 PST
* Mar 12th 18:00 - 19:00 KST

Duration of downtime: 20 minutes during the maintenance window

Purpose: major version upgrade of the database (bi-yearly)

Service impact:
* Full outage (APIs will get 5xx errors) during the downtime
* Announcements, GDPR will be stopped for an hour beforehand

Affected product: Chat, Desk, and Calls

Posted Feb 15, 2024 - 02:08 EST