Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 07, 2025 - 00:00 EDT
Scheduled
Date and Time: * Wednesday, May 7th at 12:00am - 12:15am PDT (7:00am - 7:15am UTC)
Purpose: * Database version upgrade
Service impact: * Chat: Up to three full outages with 5xx errors (under a minute each) within the 15-minute maintenance window * Desk, Calls: Intermittent partial outages of APIs that use Chat during the maintenance (e.g. authentication, messaging)