Message Threading partial failure
Incident Report for Sendbird N Virginia 2
Hotfix has been deployed and we have confirmed that threading is back to operational
Posted Feb 09, 2024 - 02:56 EST
We are continuing to monitor for any further issues.
Posted Feb 09, 2024 - 02:10 EST
We have identified that the message threading functionality is partially broken.
Creating the first threaded message works, but adding thread messages to existing threads have been broken since Feb 7 9 pm PST
We are rolling out the hotfix immediately (Feb 8 11 pm PST)
Posted Feb 09, 2024 - 02:08 EST
This incident affected: Sendbird N Virginia 2 server.